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Customer Service Representative

Customer Service Representative

Work location: Worldwide
Work arrangement: Remote
Salary range: PHP 300,000 per annum
Skills:
Problem Solving
Communication

Coolerguys, located in Washington, is a leading provider of premium cooling solutions for electronics. We specialize in computer fans and cooling accessories for AV equipment, priding ourselves on innovation, quality, and customer satisfaction. Our mission is to keep technology cool and performing at its best.

Recognized by Inc. magazine as one of the 5000 fastest-growing private companies in the United States, we are dedicated to growth while maintaining our commitment to quality and customer service. Join our team and be part of a company that values excellence and cutting-edge technology!

RESPONSIBILITIES:

  • Providing technical issue resolutions

  • Product recommendations

  • Processing orders on Shopify or Odoo platforms

  • Stock Check regarding availability of products

  • Backorder coordination

*This is for an Independent Contractor position.

Job Type: Full-time

Pay: From PHP 25,000.00 per month

Benefits:

  • Additional leave

  • Health insurance

  • Life insurance

  • Opportunities for promotion

  • Work from home

Schedule:

  • 8-hour shift

  • Monday to Friday

Experience:

  • Customer service: 1 year (Required)

  • IT & Electronics: 1 year (Required)