Operations Management
About Us:
At My Virtual Peer, we’re more than just a Virtual Assistant outsourcing agency—we’re your peer in business growth! We connect skilled Filipino VAs with businesses worldwide, offering reliable support in administration, customer service, social media management, and more. Our approach is professional yet friendly, ensuring seamless collaboration between clients and VAs. With performance monitoring, training, and personalized matching, we make outsourcing easy and effective. Whether you need a dedicated VA or a full support team, we’re here to help—because success is better when you have the right peers by your side! Operations Management oversees and optimizes business operations, ensuring efficiency, productivity, and scalability.
Job Description
Operations Management oversees and optimizes business operations, ensuring efficiency, productivity, and scalability.
Key Responsibilities
Develop and implement operational strategies to achieve objectives.
Analyze and optimize business processes, eliminating inefficiencies and streamlining operations.
Oversee projects, ensuring timely completion, budget adherence, and quality delivery.
Lead and manage virtual teams, providing guidance, training, and support.
Establish and track key performance indicators (KPIs), ensuring data-driven decision-making.
Identify and mitigate operational risks, ensuring business continuity and compliance.
Manage vendor relationships, negotiating contracts and ensuring service quality.
Develop and manage operational budgets, forecasting revenue and expenses.
Requirements
Bachelor's degree in Business Administration, Operations Management, or related field.
Proven experience in operations management, virtual assistance, or related field.
Proven leadership and management experience
Strong understanding of business operations, processes, and systems.
Excellent analytical and problem-solving skills.
Proficient in operational software, such as project management tools, CRM systems, and data analytics platform.
Preferred Qualifications
Attention to detail and ability to collaborate with cross-functional teams, including sales, marketing, and customer support.
Ability to lead and manage virtual teams, including training and development.
Basic knowledge of data analysis and reporting, with ability to create and interpret metrics.
Familiarity with industry-specific software, such as CRM systems or accounting software.
Benefits
Competitive Compensation: Earn a competitive wage that reflects your skills and experience.
Work From Anywhere: Enjoy the flexibility of a remote work environment.
General Training & Ongoing Support: Benefit from essential training and continuous performance check-ins to help you excel.
Performance Incentives: Receive rewards based on your outstanding performance.
Professional Growth Opportunities: Access performance-based courses along with optional modules available for all MVP team members.
HMO Benefits: Qualify for HMO coverage after 12 months of consistent service with a client.
Paid Leave: Earn paid leave after one year of consistent service with a client.
Dynamic Team Environment: Thrive in a collaborative, supportive, and innovative work culture.
Equipment Requirements
To be an MVP, you must have your own reliable equipment and a stable internet connection. Minimum requirements include:
Computer/Laptop – At least Intel Core i5 (10th Gen or higher) / Ryzen 5, 8GB RAM, and 256GB SSD for smooth multitasking. (Mac users: macOS Catalina or newer)
High-Speed Internet – Minimum 25 Mbps download speed for seamless video calls and online work.
Backup Internet – Mobile hotspot or secondary connection (recommended to avoid downtime).
Noise-Canceling Headset – For clear communication during client calls and meetings.
HD Webcam – Required for virtual meetings, training, and team collaboration. (Minimum 720p, recommended 1080p.)
Quiet & Professional Workspace – A distraction-free environment for working efficiently.
If you are an organized and motivated individual looking to work remotely, we’d love to hear from you! Apply now and join our team.
