Account Manager

Hi, I’m Gordon, Vice President of Sales at TestGorilla.

We’re a fast-growing HR tech company that helps teams make better hiring decisions, faster and bias-free. Over the past year, we’ve experienced tremendous growth. More than 10,000 companies have replaced CVs with our assessments to screen candidates in an unbiased and data-driven way. As we scale our efforts in 2024 and beyond, we’re looking for Account Managers who are passionate about creating amazing user experiences and helping people across the world land their dream jobs! Do you crave the thrill of building something new? Do you dream of leaving your mark on a growing company and exceeding sales targets? Then join our team as an Account Manager.

What’s in it for you?

• This is a fully remote position where you’ll have the opportunity to work alongside diverse, highly motivated, and mission-driven colleagues from around the world.

• Compensation base salary of between €50,000 to €63,000 + On-Target Earnings (OTE) structure that features a 60/40 split between base salary and commission + Share Appreciation Rights

• Flexible hours and asynchronous environment, covering either EMEA or NAMER regions

• Paid parental leave

• Remote working budget: €1,000 per year (pro-rata based on your start date)

• Learning and development budget: 3.5% of base compensation

The job in a nutshell

We're seeking results-oriented sales pioneers to spearhead new business growth through strategic prospecting and cultivating existing accounts. You'll leverage your commercial acumen to secure new deals while working hand-in-hand with our Customer Success team to unlock hidden potential within our expanding client base.

You’ll spend time on the following

• Identify and qualify high-value leads through various prospecting techniques, like cold calling, networking, and industry events. Craft compelling proposals that showcase our solutions' value proposition and ROI

• Partner strategically with Customer Success to identify upselling and cross-selling opportunities within existing accounts. Dive deep into client needs, uncover hidden growth potential, and craft targeted solutions that maximize customer lifetime value

• Negotiate win-win contracts that ensure healthy margins and client satisfaction

• Champion a seamless onboarding experience in collaboration with Customer Success, fostering trust and long-term partnership

• Collaborate closely with Marketing, Support, and other internal teams to deliver a remarkable customer journey. Actively gather client feedback and champion continuous improvement across all areas – product, marketing, and sales

• Identify potential risks in usage, satisfaction, or sentiment. Work proactively with Customer Success to develop solutions, escalate issues where needed, and ensure timely resolution

Here’s what we’re looking for

• You are inspired by our mission to place 1 billion people in dream jobs

• You are fully aligned with our culture and behaviors

• Possesses exceptional discovery, negotiation, and closing skills

• Connects the dots organizationally, influencing stakeholders across departments to drive collaboration and program excellence

• Takes an active interest in maximizing customer happiness and deepening relationships

• Thrives in a dynamic environment, constantly seeking to improve themselves, the team, and processes

• Possesses outstanding communication skills (written and verbal), adept at presenting to diverse audiences

• Strong working knowledge of either the North American or European Sales landscapes.

We typically expect candidates with at least 2 years of experience in an accounts relations or account management position to have the skills mentioned above.

Bonus points if …

• You have experience working in a SaaS company and a fast-growing startup environment

• Relevant domain experience working in HR-tech in a B2B context

Are you passionate about exceeding targets and building enduring client partnerships? Join us and become a true Commercial Sales Champion!

Interested?

Here at TestGorilla, we do as we say. We use our assessment platform to make sure we make the best hiring decisions faster and bias-free. I took one too and I enjoyed it!So if this role sounds like a good fit for you, I’d like you to take an assessment so we can get a better idea about whether you would fit the role. It’s also a great opportunity for you to get to know our product!If you’re hired, I’ll do everything I can to help you succeed at TestGorilla and throughout the rest of your career.