TestGorilla blog
Hire smarter not harder. We bring you the best advice and guides on talent assessments, skills-based hiring technology, and remote work.
What is a performance evaluation?
A performance evaluation, also called a performance appraisal or a performance review, is the process through which you determine your employees' achievements, potential, skill gaps, and future performance goals. Ideally, it's a standardized system across your workforce with minimal bias, taking place quarterly, twice annually, or yearly. Performance evaluations can take many forms. For instance, they may take place over an online or face-to-face meeting, in multiple-choice evaluation forms, or
What to pay an operations manager
According to the Bureau of Labor Statistics (BLS), employment in operations roles is expected to grow by 7% over the next decade, adding about 700,000 jobs across industries. An increase in demand means an increase in competition for operations managers, and you must offer competitive salaries, attractive benefits, and clear opportunities for advancement to avoid losing out on top talent. Luckily, we’re here to help with this. In this guide, we break down the latest salary and benefits benchm
How to ask for an employment verification letter
Asking for an employment verification letter can feel a little nerve-wracking, but it’s a normal request – no need to stress or put it off. The process is also more straightforward than you might think. This guide outlines four easy steps for requesting an employee verification letter. Keep reading, and you’ll be able to do it in no time! Key takeaways Find the right contact and process. Figure out who handles employment verification and follow any required forms or procedures. Use company resou
What to pay a data analyst: The ultimate guide
If you want to know what to pay a data analyst, you might find it difficult to reach a figure. Tapping into top talent without big budgets, haziness around salary benchmarks, and justifying wages to leadership are just some of the challenges you might face when trying to settle on the right compensation. But don’t worry. Below, we dive into the top stats on data analyst salaries in the US and break down what factors matter in compensation so that you can hire the very best. How we researched thi
Job interview statistics: Everything you need to know
Job interviews are a crucial part of hiring. They give both candidates and employers a chance to connect, understand each other, and assess job fit. Despite their importance, many employers miss the mark when it comes to interviewing – resulting in costly mis-hires, a damaged employer brand, and wasted time and resources. The good news? We’re here to help you avoid all of that. In this article, we share 28 job interview statistics, plus trends and insights into what’s working best, so you can
What to pay a customer service representative
Customer service representatives (CSRs) are pivotal in shaping customer experiences and building brand loyalty. They handle everything from answering questions to resolving complaints, giving you loyal, satisfied customers. But hiring and retaining top-tier CSRs can be tough. You often face a tightrope act: balancing competitive compensation with budget constraints and evolving market demands. Don’t worry. To help you out, we’ve put together a comprehensive guide on what to pay customer service
Are graduates career-ready? 40% of employers don’t think so. What’s going on?
A recent survey revealed that over 60% of employers aren’t confident that their current talent pipeline solutions will meet their workforce needs in the next 5-10 years. One particular solution they're concerned about is the education-to-workforce pipeline – many employers (40%) feel that graduates aren’t career-ready when they join the workforce.[1] Employers must do something about their lost confidence in the graduate pipeline. The question is – what? In this article, we take a deep dive into
What to pay a paralegal: The definitive guide
Paralegals offer vital support to legal teams, but knowing what to pay them can be complicated. You must consider various factors, including the cost of living, their experience, and the industry in which they work. Planning to hire a paralegal? Read on for our detailed guide to what to pay a paralegal to determine a competitive salary that attracts top talent without blowing your labor budget.
Fluid reasoning: Why it matters & how to assess it
When new challenges pop up at work and your team lacks the skills to handle them, deadlines slip, customer satisfaction drops, and innovation stalls. A failsafe? Employees with fluid reasoning. This article explains what fluid reasoning is and why it’s crucial in today’s job market. By getting a handle on this skill, you can make better hires and lead high-performing teams. Key takeaways Fluid reasoning means solving new problems, thinking logically, and adapting quickly. At work, it helps empl
Work-life balance statistics: Everything you need to know
Work-life balance is a big topic for workplaces today, but what do the numbers say? We’ve created this research-packed article on work-life balance statistics to show how balance affects employees and companies. We also share tips on how to measure work-life balance and how you can improve it at your company.
Remote work statistics: Everything you need to know
The rise of remote work is the biggest change the workforce has experienced in recent years – and it’s still evolving. Although the COVID-19 pandemic dramatically accelerated the development, recent statistics show that working from home in some form is the new normal for millions of Americans. Managing remote teams effectively can be difficult. The lack of physical presence can raise concerns about employee engagement, productivity, and company culture. In this guide, we explore remote work sta
What is job restructuring?
Job restructuring involves changing a job's duties, responsibilities, or setup to better meet the needs of a business or its employees. Here are a few common types of job restructuring strategies. Task changes: Adjusting the nature of the work – for example, asking writers to switch from traditional to AI-assisted writing. Schedule changes: Tweaking shifts or work hours – for instance, to accommodate an employee’s caregiving responsibilities. Combining roles: Merging two roles into one, such
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