How to hire a mechanic

A top-notch mechanic isn’t just a whiz with tools but also a master at diagnosing issues, making precise repairs, and staying ahead of automotive technology trends. They also shine in customer service, ensuring customers are happy and well-informed about their repairs.

On the flip side, a subpar mechanic could wreak havoc. Misdiagnosed problems can lead to costly repairs, repeat visits, and frustrated customers. Plus, a lack of up-to-date knowledge can result in inefficient repairs and safety issues. 

That’s why it’s so important to hire the right mechanic. And TestGorilla is here to show you how!

This article breaks down skills to look for in mechanics, how to assess them, and more so you can find your shop’s next superstar.

What is a mechanic?

A mechanic is a professional who repairs, maintains, and diagnoses mechanical issues in vehicles. Some mechanics specialize in specific types of vehicles or areas of repair, like brakes or air conditioning systems. 

In general, though, mechanics’ work is varied and hands-on. A typical day’s tasks could include oil changes, tire rotations, engine repairs, and transmission replacements. 

Mechanics use a range of tools to diagnose problems, from computerized diagnostic equipment to manual tools for physical inspections.

Beyond their technical work, mechanics regularly interact with customers. They explain issues and necessary repairs in simple terms, provide cost estimates, and offer maintenance advice.

Mechanics usually work in automotive repair shops, dealerships, or service centers. They collaborate with other mechanics and service advisors to ensure efficient and high-quality repairs. 

11 skills to look for when hiring a mechanic

While a mechanic’s technical skills are essential, their soft skills are just as important. Check out this list of 11 hard and soft skills to look for when hiring a mechanic.

Hard skills

• Diagnostic skills. A good mechanic must quickly and accurately identify problems using diagnostic tools and equipment. They need to get to the bottom of issues quickly to ensure efficient and effective repairs.

• Technical proficiency. To perform repairs and maintenance tasks, mechanics need expertise in various tools and equipment—from simple wrenches to complex computerized diagnostic systems.

• Mechanical knowledge. A deep understanding of vehicle systems – including engines, transmissions, brakes, and electrical systems – is key for making fast and accurate repairs.

• A knowledge of technology. Familiarity with the latest automotive technologies and software is important as vehicles become more advanced and computerized.

• Safety procedures. Sometimes, things go wrong – and mechanics need to know what to do in a crisis. Knowledge and adherence to safety protocols and regulations ensure a safe working environment for everyone and prevent accidents.

Soft skills

• Problem-solving. Mechanics need to be able to troubleshoot complex issues, even when the solution isn’t immediately obvious. This requires logical thinking, creativity, and the ability to think outside the box to find solutions.

• Attention to detail. Precision is essential in mechanical work, so mechanics need a sharp eye for the little things to avoid mistakes that could become big problems.

• Communication and customer service. Mechanics should be great at breaking down complex issues into simple, understandable terms for customers. This helps build trust and keep customers happy.

• Teamwork. Mechanics often work side by side with other mechanics and service advisors. Getting along and working well with the team keeps things running smoothly.

• Time management. Managing time well is key to completing repairs and maintenance tasks on schedule. This keeps everything moving along and ensures customers aren't left waiting.

• Physical stamina. This job can be tough on the body, requiring strength and endurance to work in different positions and handle heavy parts and equipment.

Tips for writing a mechanic job description

Use these tips to help you nail your mechanic job description.

1. Highlight the human aspect of the job

No one wants a mechanic who spouts technical jargon. Imagine telling a customer their carburetor needs replacing without explaining what that means for their car. In your job description, emphasize the need for mechanics who can break down complex issues into simple, understandable terms. This will build trust between mechanics and customers, ensuring repeat customers and better reviews. 

2. Describe your team’s dynamics

Mechanic teams are known for their camaraderie, so make sure to highlight how your team works together, supports each other, and shares knowledge. 

Also, mention how you develop your team, such as through training programs, mentorship opportunities, and fun team-building activities. 

3. Encourage applications from women and non-binary individuals

95.7% of all mechanics in the US are men, but that doesn’t mean women or gender non-conforming professionals should feel out of place. Make a point to encourage applications from women and non-binary individuals by highlighting a welcoming and inclusive environment. 

For example, you could write, “We’re proud to foster a diverse and inclusive workplace. We encourage applications from women, non-binary individuals, and anyone who loves working on cars as much as we do.”

Of course, you should always encourage candidates of diverse backgrounds and genders to apply to your business, regardless of gender balance. But, some applicants may need an extra nudge in the right direction, especially if they’re worried they’ll be outnumbered. 

Where to find a mechanic for your business

Increase your chances of finding a great mechanic by looking in the right places – starting with these:

1. Classic car rallies

Classic cars are generally more complicated to fix than modern cars (if you forget about the computer portion!). Their old-fashioned components, slightly rusty interiors, and outdated technology make them inaccessible to all but the most skilled mechanics. 

Attending classic car rallies can connect you with enthusiasts who have the hands-on experience needed to restore and maintain these vintage beauties. Plus, all their skills are completely transferable to modern vehicles. 

2. Car enthusiast forums

Car enthusiast forums like r/cars or r/classiccarrestoration on Reddit can yield a treasure trove of potential candidates. These online communities are packed with people who love discussing, troubleshooting, and working on cars. Post your job openings or join in the conversations to find mechanics who live and breathe automotive repair.

Be sure to mention your location, the types of cars candidates will likely work on, and an overview of the benefits to ensure you attract the right talent.

3. Vocational colleges

Attend career events or open days at local vocational colleges to find your next hire. You’ll find a range of applicants here, all at different stages of their careers. Try offering internships or apprenticeships to those who are less experienced. This will give them a chance to earn a wage, gain hands-on experience, and potentially secure a long-term employee.

4. Specialized hiring boards

Don’t discount specialized hiring boards to help you find your next great car mechanic. Try listing your open role on boards like AutoTechnician, MechanicsHub, or a specialized, skills-first job board like TestGorilla. 

How to test your future mechanic’s skills

You can’t trust resumes when it comes to recruiting for a hands-on job role like a mechanic. Sure, an applicant can list they know how to replace a spark plug, but there’s a big difference between replacing it skillfully in 15 minutes and taking an hour to put it on backward.

Enter pre-employment testing. While we can’t measure how effectively a candidate can re-pad your breaks or fix a starter motor, TestGorilla can help you evaluate skills like attention to detail, problem-solving, and time management. We also have a curated list of tests for assessing mechanics! 

Consider using the skills tests below when looking for your next mechanic.

• Attention to Detail (Visual) test: Measures candidates’ ability to spot patterns, find small differences in structured layouts, and identify distinguishing design details.

• Problem Solving test: Checks how well candidates interpret data, draw logical conclusions, and organize data based on conflicting and complex rules. Great for navigating machines that don’t play by the rules!

• Time Management test: Assesses test-takers’ ability to prioritize, plan, and execute a task. It also measures how well they can reflect on their performance and communicate what they have learned. 

• Customer Service test: Measures how well candidates can communicate with customers and assess their needs. The test evaluates their customer service technique, too.

• Mechanical reasoning skills test: Checks how well an applicant understands force and movement, pulleys, gears, wheels, and velocity. 

Top interview questions for a mechanic

The final piece of the recruitment puzzle is to invite your candidate to a technical interview. To really understand an applicant’s skills, try using the following questions:

• “What is the most complicated engine you’ve worked on? What was the problem, and how did you fix it?” This question asks candidates to recall an especially tricky job. Look for candidates whose answers show they used a combination of skills, creativity, and problem-solving to complete the repair.

• “What would you do if a customer was unhappy with a repair you completed?” The focus here isn’t on why the customer was unhappy but how your applicant fixed it. Did they go above and beyond to support their customer? If not, what would they do differently?

• “Tell me how to fix an alternator belt, but explain it to me like I’m 5.” Fixing an alternator belt is a complex and time-consuming activity, so this question tests the candidate’s ability to break down complicated tasks into simple steps. It also gauges their communication skills and patience – key for customer interactions.

• “Have you ever mentored a junior mechanic? How did you ensure they learned effectively?” This question assesses their leadership and teaching abilities. Look for examples where the candidate provided clear instructions, offered guidance, and helped the junior mechanic develop their skills.

• “Tell me about a gap in your knowledge and what you’re doing to fill it.” This question looks for examples of self-awareness and continued professional development. It shows how the candidate identifies their weaknesses and takes proactive steps to improve.

2 mistakes to avoid when hiring a mechanic

Watch out for these common pitfalls when hiring your next mechanic. 

1. Overlooking cleanliness and organization

Being a mechanic is a naturally messy job, but there’s a difference between a candidate who gets a bit of oil on their work pants and one who leaves tools scattered everywhere. A messy workspace not only creates team friction but can also pose a health and safety risk. 

So, during the interview, ask candidates about their habits for keeping their workspaces tidy.

2. Neglecting culture add

Pardon the pun, but your mechanic team needs to operate like a well-oiled machine. That’s why it’s important to assess candidates’ culture add – that is, how well they’ll fit in with and contribute to your workplace culture. Use TestGorilla’s Culture Add test to help you choose the mechanic who will fit right in and make your team even better.

FAQs

Here are answers to common questions about mechanics.

What skills does a mechanic need?

Mechanics need keen attention to detail, time management, customer service, and team working abilities. They also need great technical skills, physical stamina, and an understanding of technology. 

How would you describe a good mechanic?

A good mechanic is patient, a clear communicator, skilled at what they do, and organized. 

What qualifications do I need to be a mechanic?

Mechanics usually need a high school diploma or equivalent and an ASE (Automotive Service Excellence) certification. 

Shift your hiring into top gear with TestGorilla

Great mechanics need to be able to diagnose, treat, and repair a wide range of vehicle issues efficiently and accurately. They must also be patient, adept communicators, and have excellent customer service skills. 

TestGorilla can help you find candidates with all the right skills so you can make confident hiring decisions. We offer a comprehensive suite of tests that go beyond technical know-how – and you can combine up to five to create the perfect assessment for your open role.

Ready to try it for yourself? Check out our library of 400+ tests, schedule a live demo, or sign up for a free TestGorilla account today!