Hiring & recruiting

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Travel concierge job description template: Everything you need to include

A great travel concierge curates unforgettable journeys, giving you a significant edge in this competitive industry.  But, hire the wrong person into this role, and you might leave a bad taste in your high-paying clients’ mouths, driving them away for good. Often, the root of this problem is a job description that misses the mark – focusing too much on basic travel agent skills that don’t fit the unique needs of a travel concierge position.  Luckily, we'll make sure this doesn’t happen to you. 

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What are actionable insights?

In business, actionable insights are conclusions drawn from business data that can inform strategic decisions and actions. Unlike raw data or standard reporting, actionable insights – which involve advanced reporting and deep analysis – help key decision-makers understand which steps to take to improve recruitment and hiring, business performance, employee engagement, customer satisfaction, and other business outcomes.

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What is a workation?

The word “workation” is a portmanteau – a blend of the words “work” and “vacation.” It’s when professionals work from places people typically visit on vacation. Like a traditional vacation, workations are temporary trips, often to a single location, after which the employee returns to their usual place of work. Data from the Survey of Working Arrangements and Attitudes shows that remote work is most common in finance, tech, and professional and business services and is usually associated with hy

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What is proximity bias?

Proximity bias is our natural tendency to favor people we see in person over those we don't. In the workplace, it means partiality to employees who work in the office over those who work remotely or in different locations.  While connecting more easily with people we see daily is natural, this bias can create unfair advantages in hybrid and remote work settings.

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What is a recruitment drive?

A recruitment drive is a short period of focused recruitment activity. Its purpose is to bring in new hires quickly or fill multiple roles simultaneously.  A recruiting drive usually occurs before a period of peak business activity or if a company needs to scale up operations quickly. For example, retail businesses may conduct a recruitment drive ahead of the holidays, or a tech start-up may ramp up recruitment before launching a new product. 

6 key labor market insights shaping the future of work

With a new US president, the continued rise of AI, and evolving employee expectations, the future is shaping up to be somewhat of a rollercoaster for the labor market. While challenges lie ahead, there are also exciting opportunities for growth.  Below, we look at six labor market trends to expect in the future – sharing our insights and practical advice on how to navigate the future of work and help your business and its workforce thrive.

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R&D engineer job description template: Everything you need to include

R&D engineers are masters of product improvement. Whether they work in the engineering, manufacturing, or the tech industry, these problem-solving experts are all about making things better, faster, and more efficient.  But, this expertise makes writing a solid job description for this role tricky. How can you be sure you’re capturing everything without overwhelming job-seekers or missing key details?  We can help. Below, we include a comprehensive R&D engineer job description. We also discuss w

What is employment screening?

Employment screening is a process employers use to verify the skills, backgrounds, and qualifications of job applicants.  The most traditional ways to do this are through pre-employment background checks that look at a candidate's criminal record, employment history, and education, as well as reference checks to vet their skills and experiences with their previous employers. Depending on the role, some companies also put applicants through drug testing and credit checks – for instance, in the he

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What is an Employee Net Promoter Score (eNPS)?

An Employee Net Promoter Score (eNPS) measures how likely your employees are to recommend your company as a place to work.  When employees recommend their workplace to others, it usually means they're happy, engaged, and believe in the company. When they don't, it often signals deeper problems that need attention. An eNPS survey asks employees one simple question: "On a scale of 0-10, how likely are you to recommend [Company Name] as a place to work?" Based on their responses, employees fall int

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Travel agent job description template: Everything you need to include

Hiring an unqualified travel agent can lead to thinner margins, unhappy customers, and reputational damage. Often, this stems from poorly written job descriptions that over-prioritize generic travel knowledge and neglect the need for concrete skills – such as research, negotiation, and problem-solving.  But that doesn’t have to be your story.  In this article, we share a foolproof travel agent job description and offer top tips on assessing applicants with skills-based methods so you can find so

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Data analyst job description template: Everything you need to include

Data analysts turn raw data into actionable insights – key to gaining a competitive edge in any industry. However, mis-hiring in this role can lead to missed opportunities and flawed business decisions.  Often, this stems from poorly written job descriptions that overly focus on technical skills and overlook the soft skills necessary for success. This not only attracts the wrong candidates but also results in HR prioritizing the wrong skills when screening applications.  Luckily, you can avoid t

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What to pay an R&D engineer: The definitive guide

It’s easy to understand the crucial role research and development (R&D) engineers play in a company’s success, but deciding what pay to include in your R&D engineer job description isn’t as clear. R&D engineers across the US earn vastly different amounts. What they earn comes down to where they work, which company they work for, and where they're at in their careers. We’ve delved into the latest 2024 data on US-based R&D engineer pay to help you set a competitive salary that’s aligned with mark