Human resources are crucial for maintaining employee relations, labor law compliance, and good company culture.
However, many HR assistant candidates lack legal knowledge, administrative skills, an understanding of HR technologies, or soft skills like communication and empathy.
This skill gap and the inability to craft a good HR assistant job description often lead to a lengthy hiring process filled with unsuitable candidates and frustration.
To help you address these issues, we explain the crucial HR assistant skills, provide actionable steps to write a suitable job description, and offer a human resources assistant job description template.
An HR assistant is a key support role in the human resources department that handles administrative tasks like recruitment assistance, maintaining employee records, managing payroll, and providing clerical support to ensure smooth HR operations.
HR assistant duties and responsibilities vary based on the company’s needs. However, human resources assistants need to cover three main areas of work:
Employee support: Provide day-to-day administrative support for existing and new employees by listening to their concerns and offering solutions.
Recruiting logistics: Help the hiring process by handling small repetitive tasks like contacting candidates and following up with them, scheduling interviews, maintaining and organizing human resources files and records, and coordinating employee orientation and onboarding for new hires.
Benefits regulation: Manage employee benefits, such as processing enrollments, terminations, and health benefits. HR assistants communicate with external benefit providers and ensure reporting and fees follow government regulations.
Hiring managers sometimes struggle to identify the most important skills to successfully tackle HR assistant duties and responsibilities.
In this section, we explore the essential hard and soft skills that set apart top-performing HR generalists.
Although human resources primarily lean toward soft skills, an HR assistant needs to master these hard skills.
Hard skills | Overview |
HR knowledge | An understanding of recruitment, selection, and absence procedures, HR terminology, data analysis, and the ability to contribute to HR strategy development |
Financial knowledge | HR assistants should understand the basics of financial measurements and financial terminology and analyze financial numbers such as ratios and return on investment |
Technological skills | Human resources admin assistants must have good computer literacy to track compliance, update and analyze data, write reports, work with specialized HR software, and support project management |
Legal literacy | HR assistants should be familiar with state and federal employment laws, able to handle legal research, and ensure company compliance |
Administrative skills | Your HR assistant must be fluent in payroll processing, administer benefits, and manage the inflow and outflow of employees |
Soft skills are an important component of any position, but this is particularly true for roles in HR because they require a lot of communication with other team members.
Here are the essential soft skills to look for in human resources assistant candidates:
Soft skills | Overview |
Communication | HR assistants can communicate their message clearly and coherently to different types and groups of people and have skills like active listening, verbal, visual, and written communication |
Organization | Project management, HR strategy development, and keeping track of records, employee handbooks, payroll, and performance reviews are vital skills |
Time management | HR assistants must identify and focus on urgent tasks, use tools for timely task management, and delegate tasks properly |
Problem-solving | This role is often filled with challenges, which is why you should look for candidates who can identify issues, analyze information, map out practical solutions, apply the most effective one, and evaluate the outcomes |
Attention to detail | Attention to detail helps prevent mistakes in administrative tasks or data handling, which lead to costly outcomes |
Teamwork | Good team players increase productivity and efficiency, reduce internal competition, and improve workforce cohesion |
Analytical skills | These abilities are crucial for planning, decision-making, and ensuring compliance with company policies and legal regulations |
If you’re interested in testing HR assistant skills with TestGorilla’s talent assessments, book a live demo to learn how.
Writing a great HR assistant job description is crucial for attracting candidates.
In this section, we cover the best practices for outlining the role and the human resources assistant responsibilities and attracting job applicants.
You should start with a brief overview of human resource assistant duties, skills, and goals to set expectations for applicants about the daily tasks and the level of organization and reliability required.
List all human resource assistant duties, like maintaining HR records, supporting recruitment processes, and assisting in payroll.
It’s important to list all human resources assistant responsibilities to ensure transparency and help candidates assess the scope of the role to see if they’re a good fit.
Focus on the core competencies and skills crucial for the HR assistant job role. Remember that practical abilities are usually more important than formal education or experience.
That’s why we suggest you focus on listing hard and soft skills.
For example, you should explain you are looking for candidates who understand HR practices, can use HR technology, have the necessary soft skills, and are familiar with legal HR frameworks.
Having the right human resources assistant skills doesn’t necessarily mean that a candidate is going to be a good employee. That’s why you need to evaluate their cultural add.
Briefly describe your business and what makes it a unique workplace to attract candidates who align with your organizational values and culture.
Listing the salary range is an important practice to attract candidates. More than 80% of Gen Zers are less likely to apply for a role if the description doesn’t display the salary.
Being upfront about compensation sends a clear message that your company is transparent and respects the time and expectations of job seekers.
Here is an HR assistant job description template you can use when hiring your next human resources admin assistant. Make sure you include the job title and other relevant details.
[YOUR COMPANY’S NAME] is looking to hire a human resources assistant with outstanding administrative and communication skills.
Our next HR assistant performs administrative tasks in an organized and efficient manner and supports the daily operations of the human resources department. You must be reliable and organized.
We are looking for people who can follow instructions and prioritize tasks efficiently.
As [YOUR COMPANY’S NAME] human resources assistant, you deal with the daily administrative services required to support and maintain the operations of our human resources department.
They include:
Organizing, maintaining, and updating human resources files and records
Answering HR-related internal and external requests and inquiries
Assisting with the recruitment process by sourcing candidates, performing background and reference checks, scheduling interviews, and issuing contracts
Performing routine audits of HR files and documentation to ensure they are filed and stored correctly
Making sure HR records and procedures comply with legal regulations and company policies
Supporting payroll functions such as processing, fixing errors, and making sure paycheck distribution is timely
Creating and submitting regular reports on general HR activities
Performing or assisting with new hire orientation
Coordinating with external benefit providers and vendors such as health, disability, or retirement plan providers on behalf of your organization
Completing termination paperwork and assisting with exit interviews
Our requirements for an HR assistant are:
Strong understanding of HR functions and best practices
Computer literacy and experience working with Microsoft Office and HR-related business and organizational tools
Basic knowledge of labor law and employment equity regulations
Excellent communication skills
Ability to prioritize tasks and meet deadlines
Well-developed problem-solving and organizational skills
Nice-to-haves:
Bachelor’s degree or associate’s degree in human resources, business, or management
Prior related office experience
Our company cultivates a culture of inclusivity, innovation, and growth.
We share a mission of [briefly describe mission or core values], creating an environment where every member is empowered to contribute and excel.
We support our employees’ professional and personal development and offer a workplace that encourages creativity and collaboration.
We use transparency and fairness in all operations, including recruitment. For the HR assistant position, we offer a competitive salary range of [$48,000 to $55,000], depending on skills.
Our comprehensive benefits package includes [list all benefits].
Here are common mistakes you need to avoid to make your job listing stand out and ensure it resonates with the right talent.
Using too much industry-specific jargon or complex language can alienate potential candidates who are intimidated by overly technical terms even though they are a perfect fit. That’s why you must keep the language simple to welcome a broader range of qualified applicants.
Vague descriptions of HR assistant responsibilities and requirements can lead to a flood of unqualified applicants.
Being specific helps potential candidates understand what you expect of them. That way, they can self-select based on their fit for the role, saving time for both parties.
Not mentioning your company’s culture and values can attract candidates who aren’t a good cultural add. On the other hand, describing your organization’s culture attracts like-minded individuals who can thrive in your work environment and contribute to your company’s success.
Almost half (45%) of job-seekers use company culture to decide whether to apply for a job.
You can always use Indeed and Monster to attract applicants, but we recommend trying job postings on more specific recruitment channels. For example, you can reach more than 170,000 job seekers on SHRM HR Jobs, a platform designed for HR professionals.
You can also try LinkedIn. This professional social media network helps you source qualified professionals and provides access to networks and communities that significantly broaden your candidate pool.
You should focus on skills-based hiring using talent assessments to assess HR assistants. After skill-testing your candidates, you can use HR assistant interview questions to select your next hire.
Skills tests help you identify candidates with the right skill set for a human resources assistant. Using talent assessments has several benefits:
Less time spent on unqualified candidates: Reading every resume thoroughly is time-consuming. Talent assessments streamline your screening process and filter out candidates who lack human resources assistant skills.
Improved time to hire: Skills tests help you speed up hiring by ranking your candidates by skill levels.
Better candidate engagement: Candidates who receive a fair opportunity to get the job are motivated to show their skills, knowing that’s the only thing you judge them for.
Hiring top candidates: Skills-based hiring provides a data-driven approach that helps you assess present skills, predicting job performance better than experience.
TestGorilla offers more than 400 different talent assessments to test your potential HR assistants’ soft and hard skills.
But don’t worry about having to spend ages finding the right tests; here are our nine top skills test recommendations for human resources assistants.
The HR Fundamentals test helps you evaluate candidates’ understanding of core HR functions and their ability to implement effective policies and strategies.
If you’re interested in more sample questions, jump to the HR Fundamentals test preview.
The Computer Literacy (PC) test helps you assess basic technical skills and familiarity with common computer operations.
If you use Apple devices, you should use our Computer literacy test (Mac) instead.
Our Communication test measures proficiency in written and verbal communication, which are crucial for daily HR tasks.
You can use the Financial Math test to determine whether your candidates’ can make decisions aligned with your financial objectives.
The Legal Research and Writing (US) test can help you assess the candidate’s ability to navigate legal documents and ensure compliance with relevant laws.
Our Time Management test helps identify people who excel at prioritizing tasks and managing their time efficiently using questions like the one below.
The Problem Solving test evaluates analytical skills and a candidate’s capacity to solve complex challenges with questions like these:
For more problem solving questions, check out our Problem Solving test preview.
The Attention to Detail (textual) test helps you measure the ability to analyze complex information without missing critical details.
Our Culture Add test assesses how a candidate’s values and behaviors align with your organization's values. It also looks for behaviors that signal that an applicant is your ideal hire for a specific role, based on a customized survey you fill out when setting up this test.
Are you ready to hire the best HR assistants with TestGorilla’s talent assessments?
When hiring a human resources assistant, it’s important to identify crucial skills, create a precise human resources assistant job description, and use the right channels to attract the best candidates.
TestGorilla’s talent assessments help identify candidates with the right skills who align with your company’s culture.
Book a live demo or a product tour to learn how to use talent assessments to improve your hiring process.
Ready to step up your hiring process and select the top HR assistant candidates? Sign up for our free forever plan to start making smarter, more effective hiring decisions.
Still have questions about HR assistants? Find your answers below.
Understanding of key HR processes and systems
Financial literacy and math skills
Computer literacy
Technological proficiency with HRIS and other HR tools
Legal research and compliance understanding
Administrative and clerical competencies
Effective communication
Organizational abilities
Time management
Problem-solving skills
Attention to detail
Teamwork and collaboration
Analytical skills for data-driven decision-making
Strong interpersonal skills
Empathy for the problems of their co-workers
Ability to handle confidential employee information discreetly
Adaptability to challenging situations
Flexibility in their work approach
Capacity to manage multiple tasks simultaneously
Great attention to detail
Excellent written and verbal communication skills
Capability to function well within a team environment
According to Glassdoor, the median salary for an HR assistant job role in the US is $51,060 per year. The estimated additional pay is $2,716 annually, mostly from bonuses. Remember that these figures fluctuate based on geographical location, skills, and the specific demands of the role.
In human resource management, HR staff involves a range of roles within the human resources department, including an HR manager, specialists, and coordinators.The HR assistant is an entry-level position focused on supporting the needs of the HR department. Their tasks often involve administrative duties, such as managing records, assisting with recruitment, and supporting HR initiatives.
After gaining experience as an HR or administrative assistant and obtaining an HR certification, the next step in the career ladder often leads to positions such as HR coordinator or HR specialist. These roles involve more responsibility, including overseeing specific HR functions like recruitment, training sessions, or employee relations, and require a deeper understanding of HR policies and practices.
Compared to the HR assistants’ skills, the essential skills for HR coordinators or specialists typically involve a greater emphasis on managing more complex HR functions.
Why not try TestGorilla for free, and see what happens when you put skills first.
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