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This blog explains what universal skills are, why they're important, and how to test for them. The Universal Skills Profiler is under development and will be available for use soon. The modern workplace is often described as VUCA: Volatile, uncertain, complex, and ambiguous. To successfully navigate this challenging environment, organizations need employees whose knowledge, skills, and behaviors enable them to thrive in such contexts.  The accelerated pace of AI and digital transformation has ma

Universal skills: Why they matter and how to test for them using TestGorilla's Universal Skills Profiler (coming soon!)

Introducing our new Abstract Reasoning test. Designed to identify candidates who can recognize patterns, solve problems, and make logical decisions on the fly, this test helps you future-proof your workforce by identifying agile learners and innovative thinkers.

Introducing TestGorilla's Abstract Reasoning test

Understanding adverse impact featured image

Building a diverse and inclusive workplace starts with fair hiring practices. While policies may be created with the best intentions, they can occasionally lead to unintended bias, known as adverse impact. This is what occurs when certain groups are unintentionally disadvantaged in the hiring process.  By understanding how adverse impact happens, how it differs from intentional discrimination, and how to monitor and adjust for it, you can continuously improve fairness in your hiring process. In 

Understanding adverse impact: Examples, best practices, and FAQ

An introduction to percentile scores featured image

HR professionals often face the challenge of hiring for diverse roles, many of which they might not be intimately familiar with. In a week, you might have ongoing processes for a software engineer, a marketing coordinator, and a graphic designer. It can be difficult to know, understand, and apply criteria and standards that are a) role-specific and suited to your organization and b) broad enough to have universal relevance. That’s where TestGorilla assessments step in, helping you evaluate both 

An introduction to percentile scores: What are they, and what are the benefits?

content validity everything you need to know featured image

Skills assessments are a valuable method for evaluating candidates' skills, traits, and abilities prior to making hiring decisions. However, it's important to ensure that the tools you use are precise, accurate, and valid.  Test validity is a complex concept that encompasses different areas like criterion validity, construct validity, and content validity. Content validity is a type of validity that helps you determine whether your tests adequately cover the relevant knowledge and skills you aim

Understanding content validity: Examples and FAQ

Understanding gender Differential Item Functioning (DIF) in test analysis graphic

Gender bias is everywhere. At TestGorilla, we recognize that removing barriers for women within the labor market is vital if we want to create a fairer world. But what does that mean in the context of pre-employment testing, and what are we doing to ensure our tests don’t discriminate against gender? This blog post explores the concept of Differential Item Functioning (DIF) and its role in ensuring fairness in testing. We will also discuss the results of DIF analysis of TestGorilla tests and how

Understanding gender Differential Item Functioning (DIF) in test analysis

Cognitive ability tests are a great tool for identifying top candidates when used appropriately. However, while they certainly are popular and useful, tests of cognitive abilities should be used carefully. Using these tests haphazardly can potentially create unfair disadvantages or biases toward some groups, meaning you may overlook high-quality candidates or open your organization to legal risk.  This blog will walk you through some best practices, based on the latest scientific insights,  for 

5 science-backed best practices for cognitive ability testing

Skills tests are an excellent way to measure candidates’ skills and traits before hiring them. However, you need to ensure that the tools you use are accurate. Construct validity is one type of validity that helps you determine if your tests are measuring what you intend them to measure. In this article, we examine the construct validity definition, explore construct validity examples, discuss how TestGorilla evaluates the construct validity of our tests, and explain the importance of using vali

Understanding construct validity: Examples and FAQ 

When using any hiring tool—be it internally developed structured interviews or TestGorilla’s pre-employment tests—one of the most significant challenges organizations face is figuring out how scores obtained on these hiring tools ultimately translate into job success. For example, we often get the question, “What scores are associated with high performance?” or “How do I know what’s a ‘good’ score?” In this blog, we’ll explore some strategies and techniques that will help you interpret test scor

An introduction to: Benchmarking

One of the most frequent questions our Science team gets is about setting cut-off scores: What they are, how they are set, and their benefits and risks.  In this introductory guide, we’ll explain why TestGorilla does not recommend cut-off scores to our customers and take a look into the intricacies of setting cut-off scores for pre-employment tests. We’ll discuss the importance of considering their legal defensibility and fairness in hiring. We’ll also offer insights into common misconceptions a

An introduction to: Cut-off scores

Artificial intelligence (AI) is no longer just an innovative tool but a fundamental skill set across various roles. As a result, hiring people skilled at understanding and leveraging AI tools has become essential.  In response to this, we’ve been focussed on developing cutting edge, industry-leading AI-related skills tests. This science series blog delves into the importance of AI skills, and the role of multi-measure assessments in hiring for them. It also provides insights into how to use Test

How to hire for AI proficiency with TestGorilla

How to interpret test fact sheets: validity

At TestGorilla, we are committed to providing assessments that are not only reliable but also valid, ensuring that they are practical, relevant, and impactful tools for talent assessment.  In the first installment of our series on how to interpret test fact sheets, we delved into the complexities of reliability, shedding light on how it underscores the consistency and dependability of our assessments. Building on that foundation, Part 2 of this series ventures into another cornerstone of psychom

How to interpret test fact sheets, Part 2: Validity

Where in the hiring process do TestGorilla assessments fit best?

At TestGorilla, we often wax lyrical about why you should use talent assessments for skills-based hiring. Something that we want to address in more depth, although we’ve covered tips for test ordering and data-driven ways to increase candidate satisfaction, is how and when to use them.  In light of that, this science series article will answer the following question – where in the hiring process does a talent assessment fit best? 

Where in the hiring process does a TestGorilla assessment fit best? 5 reasons to assess candidates early

Understanding test timing cognitive load theory and talent assessment

Have you ever wondered why our Culture Add test is 10 minutes long? Or why our Coding: Data Structures – Arrays test is 35?  There’s more behind test timing than you might think: This seemingly simple aspect of talent assessment plays a crucial role in maintaining the balance between assessing candidate abilities and ensuring an efficient recruitment process.  But why is this the case, and how do we maintain a balance? In this science series blog, we’ll explore cognitive load theory (CLT) and it

Understanding test timing: Cognitive load theory and talent assessment

Establishing the reliability and validity of assessments is a complex process, involving the meticulous and ongoing examination of various pieces of evidence. Several psychometric measures contribute to this evidence, including reliability, content validity, construct validity, and criterion validity.  Since our goal is to provide you with reliable and valid assessments, we've developed Test Fact Sheets (find examples here of Test Fact Sheets for our Communication test, English B1 test, and Atte

How to interpret test fact sheets, Part 1: Reliability

Revisiting the validity of different hiring tools: New insights into what works bet

Science series materials are brought to you by TestGorilla’s Assessment Team: A group of IO psychology, data science, psychometric experts and assessment development specialists with a deep understanding of the science behind skills-based hiring. 
Predicting the future is a difficult task, usually done only by skilled oracles, recruiters, and hiring managers. You read that right. Employers looking to hire top candidates are aiming to predict the future success of a candidate in their role. While

Revisiting the validity of different hiring tools: New insights into what works best - Part 2

Science series materials are brought to you by TestGorilla’s team of assessment experts: A group of IO psychology, data science, psychometricians, and IP development specialists with a deep understanding of the science behind skills-based hiring. In the dynamic world of hiring, finding the right candidate isn't just a stroke of luck – it's a science.  While landing a top performer can feel magical, there is nothing elusive or mystical about the selection process that can help you consistently hi

What is predictor-criterion congruence and how can it help me hire successfully?

Science series materials are brought to you by TestGorilla’s team of assessment experts: A group of IO psychology, data science, psychometricians, and IP development specialists with a deep understanding of the science behind skills-based hiring. If you've ever sat for an exam, at school, during a job application, or for a professional certification, you've encountered the principles of test design firsthand. Although taking tests might be a routine experience, the underlying framework that ensu

A brief introduction to classical test theory

The science of structured interviews featured image

Science series materials are brought to you by TestGorilla’s team of assessment experts: A group of IO psychology, data science, psychometricians, and IP development specialists with a deep understanding of the science behind skills-based hiring. In the fast-paced world of talent acquisition, staying ahead of the curve is essential for hiring managers and recruiters alike. To identify the right candidates and make informed decisions, understanding the science of structured interviews and Frame o

Mastering the art of structured interviews: The science behind frame of reference training

Science series materials are brought to you by TestGorilla’s team of assessment experts: A group of IO psychology, data science, psychometricians, and IP development specialists with a deep understanding of the science behind skills-based hiring. If you read our previous blog post about selection error, you’ll remember that we defined exactly what it is and explained that you can make better hiring decisions by reducing it.  Here, we’re taking it one step further. In this post, we’ll expand on t

How can valid, reliable employee selection tests minimize selection errors and increase selection hits?

Revisiting the validity of different hiring tools featured image

Science series materials are brought to you by TestGorilla’s team of assessment experts: A group of IO psychology, data science, psychometricians, and IP development specialists with a deep understanding of the science behind skills-based hiring. Employers are in the prediction business: They have to predict whether a candidate will be successful in a job based on limited information about their capabilities. To improve the accuracy of these predictions, it helps to prioritize hiring tools (e.g.

Revisiting the validity of different hiring tools: New insights into what works best

Best practices for setting up asynchronous video interviews FI

Science series materials are brought to you by TestGorilla’s team of assessment experts: A group of IO psychology, data science, psychometricians, and IP development specialists with a deep understanding of the science behind skills-based hiring. Over the years, organizations have introduced various technologies to their recruitment and personnel selection processes in an effort to enhance efficiency, reduce costs, and improve the likelihood of a successful hire.  As one of the most widely utili

Best practices for setting up asynchronous video interviews

Science series materials are brought to you by TestGorilla’s team of assessment experts: A group of IO psychology, data science, psychometricians, and IP development specialists with a deep understanding of the science behind skills-based hiring. At TestGorilla, we take a deeply scientific and rigorous approach to the development, monitoring, and improvement of the tests in our test library. There’s a bunch of assessment science-related jargon related to these processes, so we’ve put together th

Science glossary

How to select tests for an assessment and avoid a skill overlap

Science series materials are brought to you by TestGorilla’s team of assessment experts: A group of IO psychology, data science, psychometricians, and IP development specialists with a deep understanding of the science behind skills-based hiring. If you’re using TestGorilla to create an assessment and you’re seeking guidance in selecting tests, then this is the blog post for you. Read on for concise recommendations from our Assessment Team regarding how to select tests for an assessment – and ho

How to select tests for an assessment (and avoid a skill overlap)

Legal defensibility and skills-based hiring

Science series materials are brought to you by TestGorilla’s team of assessment experts: A group of IO psychology, data science, psychometricians, and IP development specialists with a deep understanding of the science behind skills-based hiring. In order to maintain legal compliance, avoid potential legal challenges, and participate ethically and responsibly in assessment practices, organizations must ensure that their assessment practices are legally defensible.  If assessment practices are co

Legal risk and skills-based hiring: The legal defensibility of TestGorilla’s assessments 

What is selection error and how do you minimize it during hiring?

Science series materials are brought to you by TestGorilla’s team of assessment experts: A group of IO psychology, data science, psychometricians, and IP development specialists with a deep understanding of the science behind skills-based hiring. When making selection decisions about applicants, organizations aim to maximize selection hits (a correct hiring decision) and minimize selection misses (an incorrect hiring decision). Hiring a candidate who will perform well, or declining to hire a can

How to prepare for a criterion-related validation study

Science series materials are brought to you by TestGorilla’s team of assessment experts: A group of IO psychology, data science, psychometricians, and IP development specialists with a deep understanding of the science behind skills-based hiring. Criterion-related validity is essential to ensuring that pre-employment tests are predictive of an employee's job performance. Criterion-related validation studies help to scientifically evaluate and confirm what we typically assume in the selection con

A brief introduction to test validation - Featured image

Science series materials are brought to you by TestGorilla’s team of assessment experts: A group of IO psychology, data science, psychometricians, and IP development specialists with a deep understanding of the science behind skills-based hiring. At TestGorilla, we’re always working to improve the accuracy and reliability of our pre-hiring assessments to ensure a fair and bias-free screening experience for both candidates and employers. In this science series article, we’ll take a look at why te

A brief introduction to: Test validation

A brief introduction to behavioral competencies - featured image

Science series materials are brought to you by TestGorilla’s team of assessment experts: A group of IO psychology, data science, psychometricians, and IP development specialists with a deep understanding of the science behind skills-based hiring. Over the past months, we have been hard at work experimenting with the best way to integrate comprehensive behavioral competencies into our talent assessment software.  Read on to find out why we embarked on this initiative, what exciting offerings we h

A brief introduction to: Behavioral competencies

Science series materials are brought to you by TestGorilla’s team of assessment experts: A group of IO psychology, data science, psychometricians, and IP development specialists with a deep understanding of the science behind skills-based hiring. TestGorilla takes a deeply scientific and multi-layered approach to creating tests for skills-based hiring. This series of brief introductions aims to conjure transparency when it comes to how we build our tests and how we advise they are used. In this 

A brief introduction to: Test order

Science series materials are brought to you by TestGorilla’s team of assessment experts: A group of IO psychology, data science, psychometricians, and IP development specialists with a deep understanding of the science behind skills-based hiring. TestGorilla takes a deeply scientific and multi-layered approach to creating tests for skills-based hiring. This series of brief introductions aims to conjure transparency when it comes to how we build our tests and how we advise they are used.  In this

A brief introduction to: Candidate satisfaction

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Top talent assessment platforms: A detailed guide

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The blueprint for boosting your recruitment ROI

A step-by-step blueprint that will help you maximize the benefits of skills-based hiring from faster time-to-hire to improved employee retention.

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The skills-based hiring checklist

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Onboarding employees can be a challenge. This checklist provides detailed best practices broken down by days, weeks, and months after joining.

Employee onboarding checklist

Track all the critical calculations that contribute to your recruitment process and find out how to optimize them with this cheat sheet.

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Key hiring metrics cheat sheet

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<p><strong><strong><strong><strong><strong><strong>✨</strong></strong></strong> <strong>Where do we hire from? Find out more about </strong><strong><strong><strong><a href="https://bit.ly/HiringatTestGorilla">hiring at TestGorilla</a></strong></strong></strong></strong></strong></strong><br></p><p dir="ltr">Hi,</p><p dir="ltr">I’m Lucy, the Content Lead at TestGorilla. We’re a fast-growing HR tech company that helps teams make better hiring decisions, faster and bias-free. Every year, over 7 million candidates complete our assessments, helping companies make unbiased, data-driven hiring decisions.</p><p dir="ltr">As we scale our marketing efforts in 2025 and beyond, we’re looking for a motivated Content Writer (Demand) who’s passionate about creating compelling copy that drives results.</p><p dir="ltr"><strong><em>Note</em></strong><em>: Please be sure to have an up-to-date portfolio or examples of your work ready before you apply (we’ll ask for this as a part of your application), showcasing examples where you demonstrate an applicable content writing skills in personal or professional context.</em></p><p dir="ltr"><strong>➡️ 🎥 Watch this video to find out a little more about our role!</strong></p><figure><iframe src="https://player.vimeo.com/video/1070895999?badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479"></iframe></figure><h2></h2><h3>What’s in it for you? </h3><ul>
<li>Helping shape a fast-growing HR tech startup as an early employee</li>
<li>You get to directly impact our demand generation and acquisition strategy.</li>
<li>Fully remote position with highly motivated, and mission-driven colleagues from around the world.</li>
<li>Compensation range between €32,000 - €40,000 per annum + Share Appreciation Rights.</li>
<li>Flexible hours and asynchronous environment</li>
<li>Paid parental leave</li>
<li>Remote working budget: €1,000 per year (pro-rata based on your start date)</li>
<li>Learning &amp; development budget: 3.5% of base compensation</li>
</ul><p> <br></p><ul>
</ul><h3>The job in a nutshell</h3><p dir="ltr">Ready to make a real impact? As our Content Writer (Demand), you’ll be a key player in crafting compelling copy that turns clicks into customers. You’ll spend time writing effective ad copy and landing pages that encourage conversions, creating materials to support our events, partnerships and sponsorships strategies, and ensuring our brand voice is consistent across our paid marketing efforts.<br></p><p>  </p><h3>You’ll spend time on the following</h3><ul>
<li>
<strong>Paid ad copy creation: </strong>Develop and optimize compelling ad copy for various paid advertising platforms (e.g., Google Ads, LinkedIn Ads) to maximize click-through rates and conversions.</li>
<li>
<strong>Landing page copy: </strong>Write clear, concise, and persuasive copy for landing pages to improve conversion rates and support demand generation campaigns.</li>
<li>
<strong>Event &amp; sponsorship support: </strong>Create engaging copy for event-related materials, including booth signage, promotional emails, and sponsorship collateral, and in-event content support.</li>
<li>
<strong>Email workflows:</strong> Write simple and effective email workflows to support our events strategy, including pre-event reminders, post-event follow-ups, and lead nurturing sequences.</li>
<li>
<strong>Collaboration:</strong> Work closely with the paid marketing, and content and design teams to ensure consistent messaging and brand voice across all channels.</li>
<li>
<strong>Performance analysis:</strong> Monitor and analyze the performance of your copy, using data to identify areas for improvement and optimization.</li>
<li>
<strong>A/B Testing: </strong>Conduct A/B tests on ad copy and landing page copy to identify the most effective messaging.</li>
<li>
<strong>Brand consistency:</strong> Maintain consistency in brand messaging across all channels. </li>
</ul><h3><br></h3><h3>Here’s what we’re looking for</h3><ul>
<li>
<strong>Aligned with our mission and values:</strong> You are inspired by our vision to put 1 billion people in dream jobs and aligned with our <a href="https://www.testgorilla.com/careers/" target="_blank">behaviors</a>
</li>
<li>
<strong>Persuasive writer: </strong>You have a strong understanding of persuasive copywriting principles.</li>
<li>
<strong>Creative thinker: </strong>You have the ability to generate fresh and engaging ideas.</li>
<li>
<strong>Detail-oriented:</strong> You have excellent proofreading and editing skills.</li>
<li>
<strong>Eager learner: </strong>You are ready to learn and grow in a fast-paced environment.</li>
<li>
<strong>Excellent English: </strong>It’s a given, but your written English is impeccable.</li>
<li>
<strong>Portfolio:</strong> A portfolio of previous work, either in a professional or personal context.</li>
<li>
<strong>Organized: </strong>You are entirely comfortable to juggle multiple priorities and meet deadlines in a fast-paced, scale-up environment.</li>
</ul><p> </p><h3>Bonus points if …</h3><ul>
<li>You have experience in HR tech or SaaS startups.</li>
<li>You have experience with marketing to a global audience.</li>
<li>You are skilled at leveraging data and insights to optimize copy.</li>
</ul><ul>
</ul><ul>
</ul><p> </p><h3>Interested?</h3><p>Here at TestGorilla, we do as we say. We use our assessment platform to make sure we make the best hiring decisions faster and bias-free. I took one too and I enjoyed it!So if this role sounds like a good fit for you, I’d like you to take an assessment so we can get a better idea about whether you would fit the role. It’s also a great opportunity for you to get to know our product!If you’re hired, I’ll do everything I can to help you succeed at TestGorilla and throughout the rest of your career.<br><br></p>

Content Writer (Demand)

<p><strong><strong><strong><strong><strong><strong>✨</strong></strong></strong> <strong>Where do we hire from? Find out more about </strong><strong><strong><strong><a href="https://bit.ly/HiringatTestGorilla">hiring at TestGorilla</a></strong></strong></strong></strong></strong></strong></p><p></p><p><em>This role often creates a very high volume of applications. To ensure we create a fair and equitable experience for everyone and to ensure we are able to meet our strategic hiring timeline for this position, we will be closing this application process on <strong>Monday 31st March 11:59pm (UTC)</strong></em><br></p><p>Hi,</p><p>I’m Thomas, Senior Manager, Customer Success at TestGorilla. We’re a fast-growing HR tech startup that helps teams make better hiring decisions faster and bias-free.</p><p>Over the last year, we’ve experienced tremendous growth. More than 10,000 companies have replaced CVs with our assessments to screen candidates in an unbiased and data-driven way.</p><p>As we look to scale our efforts in 2025 and beyond, we’re looking for a <strong>Customer Success Representative</strong> who’s passionate about supporting our customers and helping people land dream jobs.</p><p></p><h5><strong>➡️ 🎥 Watch this video to find out a little more!</strong></h5><figure><iframe src="https://player.vimeo.com/video/885747387?badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479"></iframe></figure><h2><strong><br></strong></h2><h3><strong>What’s in it for you?</strong></h3><ul>
<li>Helping shape a fast-growing HR tech startup as an early employee</li>
<li>Fully remote position with bright, motivated, and friendly colleagues around the world</li>
<li>€18,000 - €25,000 (or $18,900 - $26,250 USD) annual compensation (base + discretionary bonus, based on experience and performance), stock appreciation rights</li>
<li>(Mostly) Flexible hours and vacation</li>
<li>Paid parental leave</li>
<li>Remote working budget: €1,000 per year</li>
<li>Learning &amp; development budget: 3.5% of salary</li>
</ul><p></p><h3><strong>The job in a nutshell</strong></h3><p>As a <a href="https://www.testgorilla.com/test-library/role-specific-skills-tests/customer-success-representative-saas-test/" title="https://www.testgorilla.com/test-library/role-specific-skills-tests/customer-success-representative-saas-test/">Customer Success Representative</a> your core responsibility will be spending your day providing fast, painless, and accurate customer support via email. Additionally, you’ll help on live chat, assist with documentation, and proactively reach out to help folks who might not yet know they need it.</p><p>You’ll become an expert in all areas of TestGorilla. Not only will you provide guidance to paying customers about how to use the product, you’ll also troubleshoot technical issues when they arise, liaise with the development team, and ensure the customer is continuously informed along the way.</p><p>This is a full-time position in which you are the first in line to help; your understanding of the product and our customers will be incredibly valuable for the business.<br><br>Please note that this role operates within the Americas time zones, requiring candidates to be based between UTC -7 and UTC -3.</p><h3><strong>You’ll spend time on the following:</strong></h3><ul>
<li>Answering written support inquiries, through email and chat in a manner geared toward creating truly successful customers by helping to:<ul>
<li>Educate customers on best practices</li>
<li>Drive adoption</li>
<li>Increase renewal rates and reduce churn</li>
</ul>
</li>
<li>Proactively reaching out to customers to help with onboarding</li>
<li>Assisting as needed with things like documentation, research, and other side projects</li>
<li>Providing customer focused feedback to other teams, inspiring a success mindset throughout the organization</li>
</ul><p></p><h3><strong>Here’s what we’re looking for:</strong></h3><ul>
<li>You are inspired by our mission to put 1 billion people in dream jobs</li>
<li>You are fully aligned with our <a href="https://www.testgorilla.com/careers/" title="https://www.testgorilla.com/careers/">values</a>
</li>
<li>You are motivated by doing right by our customers. You believe in the value of quality customer communication</li>
<li>You have experience working in Customer Support or Success for a SaaS product</li>
<li>You want your career to be focused on Customer Success. While you’ll have plenty of room for advancement, this role is not meant as a foot in the door to another department</li>
<li>You are natively proficient in verbal and written English</li>
<li>You are very comfortable working remotely</li>
<li>You’re an incredible communicator and an excellent writer. You can take complex subjects and break them down using clear and simple writing.</li>
<li>You’re comfortable troubleshooting issues, and are excited to increase your technical knowledge</li>
<li>You’re cool under stress. You don’t let unforeseen events affect your empathy and kindness toward customers.</li>
<li>You’re organized and self-sufficient. You thrive working independently, but know when to ask for help.</li>
<li>You’re a resourceful problem solver with a strong desire to learn</li>
<li>You are receptive to feedback, embracing the opportunity to grow and improve</li>
<li>You are comfortable giving feedback to help others improve</li>
<li>You can handle difficult customers with ease and professionalism</li>
<li>You are comfortable advocating for the customer to help improve the product</li>
<li>You are comfortable setting expectations about what can and will be done and when</li>
<li>You’re extremely attentive to detail</li>
<li>You care about doing good work. You take initiative and ownership to see things through to completion. If it needs doing, you do it.</li>
</ul><p></p><h3><strong>Bonus points if:</strong></h3><ul>
<li>You have previous knowledge of Zendesk, HubSpot, Confluence, Jira and support ticketing platforms</li>
</ul><p> </p><h3>Interested?</h3><p>Here at TestGorilla, we do as we say. We use our assessment platform to make sure we make the best hiring decisions faster and bias-free. I took one too and I enjoyed it!So if this role sounds like a good fit for you, I’d like you to take an assessment so we can get a better idea about whether you would fit the role. It’s also a great opportunity for you to get to know our product!If you’re hired, I’ll do everything I can to help you succeed at TestGorilla and throughout the rest of your career.<br><br></p><p><em>This role often creates a very high volume of applications. To ensure we create a fair and equitable experience for everyone and to ensure we are able to meet our strategic hiring timeline for this position, we will be closing this application process on </em><em><strong>Monday 31st March 11:59pm (UTC)</strong></em></p><p><br></p>

Customer Success Representative (Americas)

<p><strong><strong><strong><strong>✨</strong></strong></strong> <strong>Where do we hire from? Find out more about </strong><strong><strong><strong><a href="https://bit.ly/HiringatTestGorilla">hiring at TestGorilla</a> </strong></strong></strong></strong></p><p><br>Hi, I’m <strong>Alex, Director of Sales at TestGorilla</strong> - Thanks for your interest in this role &amp; taking the time to learn more</p><p dir="ltr">So who are we? We’re a really fast-growing HR tech company that ultimately helps teams make better hiring decisions, faster and bias-free by doing away with CVs in favor of true, skills based hiring..</p><p dir="ltr">Over the past year, and indeed the past few years, we’ve thankfully seen tremendous growth. Today, more than 10,000 companies have already replaced CVs &amp; their old stake process with our assessments so they can screen candidates in an unbiased and data-driven way. Think Moneyball, but for business!</p><p dir="ltr">As we re-double our growth again in 2025 and beyond, we’re looking for a <strong>Product Advisor</strong> who can passionately talk about this topic with interested leads and convince them about a new approach to hiring. Someone who’s passionate about sales, customer growth, creating value and ultimately helping us to place 1 billion people in their dream jobs!</p><p dir="ltr">So if that sounds like you &amp; you thrive in hyper growth, fast paced business building AND you’re ready to meet &amp; exceed our acquisition targets, then I would love for you to apply.<br><br></p><p dir="ltr">Do you want to join our fast-growing team and help people land their dream jobs?<br><br></p><p><strong>➡️ 🎥 Watch the below video from  Gordon, our VP of Sales to find out a little more about our hiring process!</strong></p><h5><figure><iframe src="https://player.vimeo.com/video/1018663075?badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479" width="1280" height="720" frameborder="0" title="Product Advisor"></iframe></figure></h5><p></p><ul>
</ul><h2>What’s in it for you?</h2><ul>
<li>Helping shape a fast-growing HR tech startup as an early employee</li>
<li>Fully remote position with bright, motivated, and friendly colleagues around the world</li>
<li>Base salary of $28,421 - $35,789 / OTE of $46,421 - $53,789  + share appreciation rights (SARs)</li>
<li>Flexible hours and vacation - Based in the America's</li>
<li>Paid parental leave</li>
<li>Remote working budget: €1,000 per year</li>
<li>Learning and development budget: 3.5% of base compensation</li>
</ul><p></p><h2>The job in a nutshell</h2><p dir="ltr">At TestGorilla, the Product Advisor team is the first team to be in contact with future customers. As a Product Advisor, you will directly and personally engage with prospects and free plan customers through different channels of communication (video calls, webinars, email, social media, etc.). You will inspire them about the value of pre-hiring tests instead of classic CV screening. You will demonstrate to them the benefits of the TestGorilla platform, answer specific commercial questions, follow up, and convince them to sign up as a customer.</p><p dir="ltr">For customers with a more complex buying cycle, you will qualify the leads to identify the highest potential customers and prepare a handover to the TestGorilla sales team.</p><p dir="ltr">You will work closely with the marketing and sales teams to contribute to a growing customer base that puts more people in their dream jobs.</p><p><br><br></p><h2 dir="ltr">You’ll spend time on the following:</h2><ul>
<li>Initiate direct contact with leads who indicated interest in our services or recruiting approach</li>
<li>Inspire groups of interested organizations during demos and personalized discovery sessions</li>
<li>Advise prospects on the benefits and value of pre-hiring tests and the unique characteristics of TestGorilla</li>
<li>Continue to engage in conversation with leads and nurture their interest</li>
<li>Follow up with customers you pre-engage with</li>
<li>Qualify the needs of prospects</li>
<li>Prepare and execute an in-depth hand-over to sales or customer success teams</li>
<li>Documenting and receiving feedback from peers and managers</li>
</ul><p><br></p><h2 dir="ltr">Here's what we are looking for:</h2><ul>
<li>You are inspired by our mission to put one billion people in dream jobs</li>
<li>You are fully aligned with our values</li>
<li>You are naturally curious and eager to learn in a high growth environment</li>
<li>You build strong relationships with customers through active listening</li>
<li>You are looking forward to being part of a team that applies self-critical thinking in an open culture to develop others</li>
<li>You are open to feedback and to try and give new bold ideas!</li>
<li>You have strong communication and verbal reasoning skills that can be applied to a day-to-day conversation</li>
<li>You are resilient through the negative outcomes</li>
<li>You are results-driven and have a mindset to beat targets</li>
<li>You have good time management skills, including prioritizing and scheduling</li>
</ul><p><br></p><h2 dir="ltr">Bonus points if…</h2><ul>
<li>You have experience working in a SaaS company and/or a fast-growing startup</li>
<li>You have a track record of overachieving (commercial) targets</li>
<li>You have experience in remote sales B2B</li>
</ul><p><br></p><h3>Interested?</h3><p>Here at TestGorilla, we do as we say. We use our assessment platform to make sure we make the best hiring decisions faster and bias-free. I took one too and I enjoyed it!So if this role sounds like a good fit for you, I’d like you to take an assessment so we can get a better idea about whether you would fit the role. It’s also a great opportunity for you to get to know our product!If you’re hired, I’ll do everything I can to help you succeed at TestGorilla and throughout the rest of your career.<br><br></p>

Product Advisor (NAMER)

<p><strong><strong><strong><strong>✨ What does our application process look like? Learn more via<a href="https://vimeo.com/881454515/4a445705fc?ts=0&amp;share=copy"> this video<br></a></strong></strong></strong><strong><strong><strong>✨</strong></strong></strong> <strong>Where do we hire from? Find out more about </strong><strong><strong><strong><a href="https://bit.ly/HiringatTestGorilla">hiring at TestGorilla</a> </strong></strong></strong></strong></p><p><br>Hi,</p><p dir="ltr"> </p><p dir="ltr">I’m <strong>Alex, Director of Regional Sales </strong>at TestGorilla. We’re a fast-growing HR tech startup that helps hiring teams make better hiring decisions faster and bias-free. </p><p dir="ltr">So who are we? We’re a really fast-growing HR tech company that ultimately helps teams make better hiring decisions, faster and bias-free by doing away with CVs in favor of true, skills based hiring..</p><p dir="ltr">Over the past year, and indeed the past few years, we’ve thankfully seen tremendous growth, Today, more than 10,000 companies have already replaced CVs &amp; their old stake process, with our assessments so they can screen candidates in an unbiased and data-driven way. Think Moneyball, but for business!</p><p dir="ltr"> </p><p>As we re-double our growth again in 2025 and beyond, we’re looking for a <strong>Business Development Representative </strong>who’s passionate about skills-based hiring and helping people land dream jobs. Someone who’s passionate about sales, customer growth, creating value and ultimately helping us to place 1 billion people in their dream jobs!</p><p>So if that sounds like you &amp; you thrive in hyper growth, fast paced business building AND you’re ready to meet &amp; exceed our acquisition targets, then I would love to chat to you about the role which is an amazing opportunity for an ambitious sales person looking to propel their career forward.</p><p><br></p><p><strong>➡️ 🎥 Watch the below video from Gordon, our VP of Sales, to find out a little more about our hiring process!</strong></p><figure><iframe src="https://player.vimeo.com/video/1018624924?badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479" width="1280" height="720" frameborder="0" title="Business Development Representative"></iframe></figure><ul>
</ul><h2><br></h2><h2>What’s in it for you?</h2><ul>
<li>Helping shape a fast-growing HR tech startup as an early employee</li>
<li>Fully remote position with bright, motivated, and friendly colleagues around the world</li>
<li>$21,000 - $25,000 base salary + variable commission, making OTE $31,000 - $35,000) + share appreciation rights (SARs)</li>
<li>Flexible hours and vacation</li>
<li>Paid parental leave</li>
<li>Remote working budget: €1,000 per year</li>
<li>Learning and development budget: 3.5% of base compensation</li>
</ul><p></p><h2>The job in a nutshell</h2><p dir="ltr">At TestGorilla, the Business Development team is the first team to be in contact with future customers. As a <strong>Business Development Representative</strong> (BDR), you will directly and personally lead the initial outreach and leverage creative marketing and sales outbound tactics to prospect and engage with potential customers. You will inspire them about the value of pre-screening tests and skills-based hiring instead of outdated CV screening. You will be responsible for growing the opportunity pipeline by generating qualified leads, identifying high-potential customers and preparing a detailed handover to the Product Advisor and Account Executive teams.</p><p dir="ltr"> This is a high-energy position that requires a relentless drive, grit and a talent to identify new opportunities through intense prospecting.<br><br></p><h2 dir="ltr">You’ll spend time on the following:</h2><ul>
<li>Execute outbound prospective initiatives to generate interest in our services or skills-based-hiring</li>
<li>Reach out to high potential target accounts with a multi-channel approach (email, social, call etc.)</li>
<li>Contact and inspire prospects on benefits and value of pre-hiring tests and the unique characteristics of TestGorilla</li>
<li>Qualify the needs of prospect using BANT</li>
<li>Iterate and improve our data-driven and scalable campaigns</li>
<li>Manage, track, and report on all activities and results</li>
<li>Collaborate with your teammates to develop targeted lists and messaging strategies to drive opportunities</li>
</ul><p><br></p><h2 dir="ltr">Here's what we are looking for:</h2><ul>
<li>You are inspired by our mission of <em>to put 1 billion</em> <em>people in dream jobs</em>
</li>
<li>
<em></em>You are aligned with our <a href="https://www.testgorilla.com/careers/">behaviors</a>
</li>
<li>You have experience working in a SaaS company and/or a fast-growing startup</li>
<li>You have a track record of overachieving (commercial) targets</li>
<li>You have strong written communication skills</li>
<li>You are results-driven and have a mindset to beat targets</li>
<li>You are an agent of change and enjoy new challenges</li>
<li>You are naturally curious and eager to learn in a high-growth environment</li>
<li>You build strong relationships with customers through active listening, energetic phone skills and strong writing skills</li>
<li>You will have previous knowledge of working with the US market</li>
<li>You have advanced English proficiency, with a strong ability to communicate clearly and effectively. Familiarity with U.S. culture and nuances is preferred.</li>
<li>You are a<a href="https://www.testgorilla.com/test-library/cognitive-ability-tests/critical-thinking-test/"> critical thinker</a> that can apply that skill on the spot in objection handling</li>
<li>You have good<a href="https://www.testgorilla.com/test-library/situational-judgment-tests/time-management-test/"> time management skills</a>, including prioritizing and scheduling You are looking forward to being part of a team that applies self-critical thinking in an open culture to develop others</li>
<li>You are comfortable with ambiguity and thrive in the fast-paced environment of an early-stage startup that is operating remotely around the globe</li>
</ul><p><br></p><h2 dir="ltr">Bonus points if…</h2><ul>

























<li>You have experience in remote sales B2B</li>
</ul><p><br></p><h3>Interested?</h3><p>Here at TestGorilla, we do as we say. We use our assessment platform to make sure we make the best hiring decisions faster and bias-free. I took one too and I enjoyed it!So if this role sounds like a good fit for you, I’d like you to take an assessment so we can get a better idea about whether you would fit the role. It’s also a great opportunity for you to get to know our product!If you’re hired, I’ll do everything I can to help you succeed at TestGorilla and throughout the rest of your career.<br><br></p>

Business Development Representative

<p><strong><strong><strong><strong><strong><strong>✨</strong></strong></strong> <strong>Where do we hire from? Find out more about </strong><strong><strong><strong><a href="https://bit.ly/HiringatTestGorilla">hiring at TestGorilla</a></strong></strong></strong></strong></strong></strong><br><br></p><p dir="ltr">Hi, I’m Joel, the VP of Marketing at TestGorilla. We’re a fast-growing HR tech company that helps teams make better hiring decisions, faster and bias-free. Every year, over 7 million candidates are invited for our assessments, assisting companies in making unbiased, data-driven hiring decisions.</p><p dir="ltr">As we scale our efforts in 2025 and beyond, we’re looking for a <strong>Performance Marketing Team Lead</strong> who’s passionate about high growth and helping people land dream jobs.<br></p><p><br></p><p>➡️ 🎥 <strong>Watch the below video</strong> to find out a little more about our hiring process!</p><figure><iframe src="https://player.vimeo.com/video/1058936910?badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479" width="640" height="360" frameborder="0" title="Performance Marketing Team Lead"></iframe></figure><p></p><h3>What’s in it for you?</h3><ul>
<li>Helping shape a fast-growing HR tech startup as an early employee</li>
<li>Fully remote position with bright, motivated, and friendly colleagues around the world</li>
<li>
€80,000 - €100,000 + share appreciation rights (SARs)</li>
<li>Flexible hours and vacation</li>
<li>Paid parental leave</li>
<li>Remote working budget: €1,000 per year (pro-rata based on your start date)</li>
<li>Learning &amp; development budget: 3.5% of base compensation</li>
</ul><p> <br></p><ul>
</ul><h3>The job in a nutshell</h3><p dir="ltr">As our <strong>Performance Marketing Team Lead</strong>, you will be responsible for defining and executing our paid marketing strategy. You will ensure we maximize the efficiency of our current paid search efforts while expanding into new performance marketing channels such as social media, niche platforms, and programmatic advertising. In this role, you'll also have the opportunity to directly lead and mentor a team of two, shaping their growth and contributing to the overall success of the department. Your expertise in data-driven decision-making and campaign optimization will be crucial to accelerating TestGorilla’s growth.<br>  </p><h3>You’ll spend time on the following</h3><ul>
<li>
<strong>Owning and scaling our performance marketing strategy:</strong> Manage and optimize our multi-million-dollar paid media budget across multiple channels to drive customer acquisition and maximize ROI.</li>
<li>
<strong>Optimizing search engine advertising:</strong> Improve the performance of our Google and Bing Ads campaigns by refining targeting, creatives, and bidding strategies.</li>
<li>
<strong>Expanding into new paid channels:</strong> Identify, test, and scale additional paid channels, including social media (LinkedIn, Meta, X), programmatic advertising, and niche industry platforms.</li>
<li>
<strong>Analyzing and optimizing performance:</strong> Continuously track, measure, and improve marketing performance by leveraging analytics, A/B testing, and data-driven insights.</li>
<li>
<strong>Leading and mentoring a high-performing team:</strong> Build and grow a team of paid media and digital marketing specialists, fostering a culture of innovation and performance.</li>
<li>
<strong>Collaborating across teams:</strong> Work closely with Sales, Product, and other Marketing teams to align marketing strategies with business goals and ensure consistent messaging.</li>
<li>
<strong>Staying ahead of trends:</strong> Keep up with the latest in digital advertising, automation tools, and best practices to ensure TestGorilla stays ahead of the competition.</li>
<li>
<strong>Impact:</strong> Play a key role in driving TestGorilla’s growth and revolutionizing hiring.</li>
<li>
<strong>Autonomy:</strong> Lead and shape our performance marketing strategy with full ownership</li>
</ul><ul>
</ul><p dir="ltr"> </p><h3>Here’s what we’re looking for</h3><ul>
<li>You are inspired by our mission to put <em>one billion people in dream jobs</em>
</li>
<li>You are fully aligned with our <a href="https://www.testgorilla.com/careers/" target="_blank">behaviors</a>
</li>
<li>You have a proven track record in performance marketing, ideally in a SaaS or B2B tech environment.</li>
<li>You are experienced in managing large-scale budgets, with a demonstrated ability to handle budgets of at least $2 million annually, and deliver significant, measurable results.</li>
<li>You have experience managing and mentoring junior team members.</li>
<li>You are an outstanding communicator, with a keen eye for detail.</li>
<li>You love to design and execute impactful marketing strategies, raising the bar with your creativity and ability to coordinate across multiple stakeholders.</li>
<li>You’re skilled in leveraging analytics and insights to optimize campaigns and inform decision-making.</li>
<li>You are entirely comfortable juggling multiple priorities and meeting deadlines in a fast-paced, scale-up environment.</li>
<li>Thrive in a remote, asynchronous work culture with a can-do attitude.</li>
<li>You are comfortable with the ambiguity and pace of an early-stage startup</li>
</ul><h3>Bonus points if …</h3><ul>
<li>You have experience in HR tech or SaaS startups.</li>
<li>You’ve managed global performance marketing campaigns for a fast-growing company.</li>
<li>You have existing relationships with advertising platforms and industry partners.</li>
<li>You’re skilled at leveraging data and insights to shape marketing strategies.</li>
<li>You have experience working in a SaaS company and a fast-growing startup</li>
</ul><p> </p><h3>Interested?</h3><p>Here at TestGorilla, we do as we say. We use our assessment platform to make sure we make the best hiring decisions faster and bias-free. I took one too and I enjoyed it!So if this role sounds like a good fit for you, I’d like you to take an assessment so we can get a better idea about whether you would fit the role. It’s also a great opportunity for you to get to know our product!If you’re hired, I’ll do everything I can to help you succeed at TestGorilla and throughout the rest of your career.<br><br></p>

Performance Marketing Team Lead

<p><strong><strong><strong><strong><strong><strong>✨ What does our application process look like? Learn more via<a href="https://vimeo.com/881454515/4a445705fc?ts=0&amp;share=copy"> this video<br></a></strong></strong></strong><strong><strong><strong>✨</strong></strong></strong> <strong>Where do we hire from? Find out more about </strong><strong><strong><strong><a href="https://bit.ly/HiringatTestGorilla">hiring at TestGorilla</a></strong></strong></strong></strong></strong></strong></p><p><br></p><p dir="ltr">Hi, I’m Joel, the VP of Marketing at TestGorilla. We’re a fast-growing HR tech company that helps teams make better hiring decisions, faster and bias-free. Every year, over 7 million candidates are invited for our assessments, assisting companies in making unbiased, data-driven hiring decisions.</p><p dir="ltr">As we scale our efforts in 2025 and beyond, we’re looking for a <strong>senior partnerships manager</strong> who’s passionate about high growth and helping people land dream jobs.<br><br></p><p>➡️ 🎥 <strong>Watch the below video</strong> to find out a little more about our hiring process!</p><figure><iframe src="https://player.vimeo.com/video/1058267229?badge=0&amp;autopause=0&amp;player_id=0&amp;app_id=58479" width="1004" height="565" frameborder="0" title="Senior partnerships Manager"></iframe></figure><h3><br></h3><h3>What’s in it for you?</h3><ul>
<li>Helping shape a fast-growing HR tech startup as an early employee</li>
<li>Fully remote position with bright, motivated, and friendly colleagues around the world</li>
<li>
€80,000 - €100,000<strong> </strong>+ share appreciation rights (SARs)</li>
<li>Flexible hours and vacation</li>
<li>Paid parental leave</li>
<li>Remote working budget: €1,000 per year (pro-rata based on your start date)</li>
<li>Learning &amp; development budget: 3.5% of base compensation</li>
</ul><p> <br></p><ul>
</ul><h3>The job in a nutshell</h3><p dir="ltr">As a brand new role, you’ll be crafting a partner ecosystem from scratch. We believe there is a huge opportunity to support the growth of our business by unlocking new relationships with other organizations in the market. This person will be responsible for identifying, negotiating, and managing strategic partnerships that fuel our business growth and expand our market reach. Naturally, that means you’ll work closely with sales, marketing, and product teams to produce a smart plan that delivers results across multiple internal stakeholders. You will have your own budget, bundles of autonomy and access to the support of both the senior leadership team and marketing’s creative resources. There is also a lot of scope for growth - the success of this initiative will mean increased investment and growth in the future.<br></p><p>  </p><h3>You’ll spend time on the following</h3><ul>
<li>Identify and develop partnerships: research and identify high-potential strategic partners, including tech companies, industry leaders, and other relevant organizations. Build and maintain strong relationships to expand business opportunities and revenue streams.</li>
<li>Commercial negotiation: lead negotiations for partnership agreements, ensuring alignment with the company’s business goals. Effectively articulate value propositions to partners, driving mutually beneficial terms and agreements.</li>
<li>Partnership strategy: collaborate with senior leadership to develop and refine partnership strategies. Create a pipeline of prospects and manage the flow of new business through the sales organization</li>
<li>Cross-functional collaboration: Work closely with sales, product, and marketing teams to integrate partnership initiatives into broader company strategies. Coordinate joint go-to-market plans, promotional efforts, and integration strategies and unlock potential new product integration opportunities.</li>
<li>Revenue growth: ensure that partnerships contribute to revenue generation, with a focus on maximizing ROI. Set clear commercial KPIs for each partnership and measure success based on revenue, growth, and engagement metrics.</li>
<li>Ongoing relationship management: Nurture relationships with existing partners, ensuring ongoing value and collaboration. Continuously assess partner performance and identify opportunities for growth or improvement.</li>
</ul><p dir="ltr"><br> </p><h3>Here’s what we’re looking for</h3><ul>
<li>You are inspired by our mission to put one billion people in dream jobs</li>
<li>You are fully aligned with our <a href="https://www.testgorilla.com/careers/" target="_blank">behaviors</a>
</li>
<li>You can develop and execute a comprehensive strategy that aligns with our overall business objectives.</li>
<li>You possess strong written and verbal communication skills, enabling you to effectively articulate complex ideas and build rapport with diverse stakeholders.</li>
<li>You have a proven ability to build and maintain strong, long-term relationships with partners.</li>
<li>We'd love it if you've worked in smaller companies or built partnerships from the ground up.</li>
<li>You are comfortable with the ambiguity and pace of an early-stage startup</li>
</ul><p></p><p dir="ltr"><em>We typically expect candidates with several years of experience in partnership management, marketing, business development, or commercial sales roles to have the skills mentioned above.</em></p><p> </p><h3>Bonus points if …</h3><ul>
<li>You have experience in HR tech or SaaS startups.</li>
<li>You’ve managed global communications for a fast-growing company.</li>
<li>You have existing relationships with media outlets in the HR or tech industry, particularly EMEA and the US</li>
<li>You’re skilled at leveraging data and insights to shape narratives.</li>
<li>You have experience working in a SaaS company and a fast-growing startup</li>
</ul><h3><br></h3><h3>Interested?</h3><p>Here at TestGorilla, we do as we say. We use our assessment platform to make sure we make the best hiring decisions faster and bias-free. I took one too and I enjoyed it!So if this role sounds like a good fit for you, I’d like you to take an assessment so we can get a better idea about whether you would fit the role. It’s also a great opportunity for you to get to know our product!If you’re hired, I’ll do everything I can to help you succeed at TestGorilla and throughout the rest of your career.<br><br></p>

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