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home tests Situational judgment

Active Listening

Active Listening test

Type: Situational judgment

Time: 16 min

Languages: English

Level: Intermediate

Summary of the Active Listening test

This Active Listening test uses video-based multiple choice questions to evaluate active listening skills in the workplace.

Covered skills

Reflecting
Clarifying
Validating
Summarizing

Use the Active Listening test to hire

Counselors, people managers, coaches and any other role that requires good active listening skills to facilitate interpersonal relationships and conflict resolution.

Preview questions

graphic for situational judgment tests

About the Active Listening test

This Active Listening test assesses candidates’ ability to use active listening skills to respond effectively in typical workplace situations.

Each test item asks candidates to watch a short video of a colleague discussing a work situation and then select the best response based on particular active listening techniques.

This test covers active listening skills of reflecting, clarifying, validating, and summarizing in response to a speaker. These skills are essential to understand, empathize, and effectively communicate

By evaluating candidates’ ability to engage in active listening, this test allows you to identify candidates with strong interpersonal skills vital for the modern workplace.

This test is made by a subject-matter expert

TestGorilla assessment team

TestGorilla's assessment team are responsible for delivering leading-edge, science-based assessment content, insights, and innovation. These experts are comprised of IO psychologists, data scientists, psychometricians, academics, researchers, writers, and editors.

Collectively, they boast more than 15 advanced degrees, over 100 scientific publications and presentations, and almost 100 years of assessment and talent acquisition industry experience.

Crafted with expert knowledge

TestGorilla’s tests are created by subject matter experts. We assess potential subject-matter experts based on their knowledge, ability, and reputation. Before being published, each test is peer-reviewed by another expert, then calibrated using hundreds of test takers with relevant experience in the subject.

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View a sample report

The Active Listening test will be included in a PDF report along with the other tests from your assessment. You can easily download and share this report with colleagues and candidates.

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FAQs

An assessment is the total package of tests and custom questions that you put together to evaluate your candidates. Each individual test within an assessment is designed to test something specific, such as a job skill or language. An assessment can consist of up to 5 tests and 20 custom questions. You can have candidates respond to your custom questions in several ways, such as with a personalized video.

A video question is a specific type of custom question you can add to your assessment. Video questions let you create a question and have your candidates use their webcam to record a video response. This is an excellent way to see how a candidate would conduct themselves in a live interview, and is especially useful for sales and hospitality roles. Some good examples of things to ask for video questions would be "Why do you want to work for our company?" or "Try to sell me an item you have on your desk right now."

Besides video questions, you can also add the following types of custom questions: multiple-choice, coding, file upload, and essay. Multiple-choice lets your candidates choose from a list of answers that you provide, coding lets you create a coding problem for them to solve, file upload allows your candidates to upload a file that you request (such as a resume or portfolio), and essay allows an open-ended text response to your question. You can learn more about different custom question types here.

An assessment is the total package of tests and custom questions that you put together to evaluate your candidates. Each individual test within an assessment is designed to test something specific, such as a job skill or language. An assessment can consist of up to 5 tests and 20 custom questions. You can have candidates respond to your custom questions in several ways, such as with a personalized video.

A video question is a specific type of custom question you can add to your assessment. Video questions let you create a question and have your candidates use their webcam to record a video response. This is an excellent way to see how a candidate would conduct themselves in a live interview, and is especially useful for sales and hospitality roles. Some good examples of things to ask for video questions would be "Why do you want to work for our company?" or "Try to sell me an item you have on your desk right now."

Besides video questions, you can also add the following types of custom questions: multiple-choice, coding, file upload, and essay. Multiple-choice lets your candidates choose from a list of answers that you provide, coding lets you create a coding problem for them to solve, file upload allows your candidates to upload a file that you request (such as a resume or portfolio), and essay allows an open-ended text response to your question. You can learn more about different custom question types here.

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